From Production to Logistics: A Real Record of Ekintop Office Furniture Factory's Full-Process Efficient Shipping Management

As a leading custom office furniture manufacturer in China, Ekintop achieves efficient order fulfillment from placement to delivery through end-to-end digital management. The following case highlights the key management practices in its critical operations:

1. Intelligent Production Scheduling

Upon receiving a customer order, the ERP system instantly decomposes it into production tasks and pushes them to smart workshops. Each office desk or workstation partition efficiently moves through CNC cutting machines, automatic edge banding lines, and CNC machining centers. The system monitors equipment status and production capacity in real time, allowing the scheduling center to adjust plans dynamically and ensure on-time delivery.

2. Rigorous Quality Control

Ekintop establishes three quality checkpoints for semi-finished products:

Cutting Precision: Laser measurement ensures panel dimensions are within ±0.1mm tolerance.
Edge Banding Integrity: Vision inspection systems detect gaps or bubbles in edge seals.
Surface Coating Test: Gloss meters and thickness gauges verify uniform paint application.
Defective items are automatically routed to rework lines, preventing non-conforming products from proceeding.
Data-Driven QC:
99.2% first-pass quality rate achieved through automated inspections

3. Automated Warehousing and Packaging

Qualified finished products are transported via AGV carts to a smart automated storage and retrieval system, where the WMS (Warehouse Management System) organizes them by customer batch and destination. Before shipping, the system generates picking lists, and AGVs collaborate with sorting robots to retrieve items. The packaging line uses custom foam inserts and triple-layer corrugated boxes, reducing manual packing time by 30% while ensuring shock and moisture resistance.

4. Fine-Grained Logistics Tracking

Ekintop signs SLAs (Service Level Agreements) with multiple premium logistics providers and uses a TMS (Transportation Management System) for end-to-end visibility. Customers can track shipments in real time via a mini-program, monitoring loading, departure, route checkpoints, and ETA. In case of weather or road delays, the system triggers automatic alerts and activates contingency plans, such as rerouting or expedited loading.

5. KPI-Driven Continuous Improvement

The operations team focuses on core KPIs:

Order Fulfillment Rate: 99.5% on-time delivery
Unit Shipment Cycle: Reduced from 10 to 7 working days
Logistics Damage Rate: Dropped from 1.2% to 0.4% through carrier training and packaging upgrades
Monthly performance reviews drive process optimizations, such as workshop layout reconfiguration and flow-line packaging adoption.

6. Conclusion

Through this full-process lean management, Ekintop maintains an average delivery cycle of 7 working days with a 98%+ customer satisfaction rate, enhancing both production capacity and profitability while safeguarding clients’ reputations. This case demonstrates that digitalization and intelligence are pivotal to improving shipping efficiency and service quality in office furniture manufacturing. Choose Ekintop Furniture for streamlined, reliable solutions that redefine industry standards.